Passenger guide - Brisbane airport (BNE) 

Data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status

 

Brisbane Airport, opened on June 9, 1928, is one of the largest in Australia. It operates with numerous domestic flights and international destinations within Oceania, the Far East, the Middle East and North America.

Official Website: bne.com.au
Number of Terminals - 2 - International Terminal and Domestic Terminal, open 24 hours a day. A complimentary shuttle (Airport Transfer Bus) connects the terminals with each other and with the Skygate building from 4:00 am to 11:00 pm.
Annual passenger traffic: More than 23.2 million passengers went through it in 2017.
Tel: +61 734 063 000. Information counters on the ground floor of the Domestic Terminal (7:00 am to 7:00 pm) and on level 2 of the International Terminal (24 hours a day).

 
 

Brisbane airport is located 13 km (8 miles) to the northeast of the city.

 
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Bus - Con-x-ion Airport Transfers (Tel +61 755 569 888) offers door-to-door transportation every hour to and from Brisbane city (30 minutes trip), including Kangaroo Point, Transit Centre, Cruise Terminal and Portside Wharf Hamilton. It also runs to Gold Coast, from Sanctuary Cove to Coolangatta, and to Sunshine Coast. The company has ticket desks on level 2 of the International Terminal and at the kerbside of the Domestic Terminal.
On the other hand, TransLink (Tel +61 738 518 700) operates line 590 from the Skygate Centre to Garden City, Upper Mount Gravatt, Mount Gravatt East, Carindale, Murarrie and Toombul Interchange.

Train - The Airtrain (Tel +61 732 163 308) connects the airport with the city and with the Gold Coast, and it also links both terminals. It leaves every 15 minutes during peak hours and every 30 min. the rest of the time. It operates Mondays through Fridays between 5:04 am and 10:04 pm and weekends from 6:04 am to 10:04 pm. Journey time to downtown Brisbane is around 20 min. Intermediate stops include Eagle Junction, Wooloowin, Albion, Bowen Hills, Fortitude Valley, South Brisbane, Altandi, Loganlea, Beenleigh, Ormeau, Coomera, Helensvale, Nerang, Robina and Varsity Lakes.

Taxi - Official airport operators are Black & White Cabs (Tel +61 133 222) and Yellow Cab (Tel +61 131 924). Ranks are found in front of the Domestic Terminal and on the northern end of the International Terminal. The trip to the city centre takes around 25 minutes.

Timetables, fares and reservations

 

There are car rental desks operating from 5:00 am to 0:00 am on level 2 of the International Terminal and on level 1 of the Domestic Terminal.

Avis (Tel 136 333)
Budget (Tel 132 727)
Europcar (Tel 131 390)
Hertz (Tel 133 039)
Redspot/Enterprise (Tel 1300 668 810)
Thrifty (Tel 1300 367 227)

 

The airport has ATMs, currency exchange bureaus (5:00 am to 7:30 pm), VIP lounges, mobile phone services, charging stations, internet kiosks and free Wi-Fi access. On level 3 of the International Terminal there is a conference room.

Food and Drinks- Bars, coffee shops, pizza stores, restaurants, fast food outlets and vending machines in both terminals. McDonald's, in the service center, opens 24 hours a day.
Shopping- Duty-free items on levels 2 and 3 of the International Terminal, gifts, regional goods, electronics, books, magazines, newspapers, fashion and accessories, jewellery, supermarket.
Baggage- Trolleys available in both terminals (free in the international sector). Secure luggage wrapping on level 4 of the International Terminal, from 4:30 am to 0:00 am (Tel +61 732 163 133). Lockers in both terminals and the Skygate Centre (Tel +61 738 606 235). Enquiries about lost property should be directed to the information desks from 6:00 am to 1:00 am in the International Terminal (Tel +61 734 063 190), and from 9:00 am to 2:00 pm in the Domestic Terminal (Tel +61 730 686 698).
Other Services- Medical and dental clinic, hairdresser's, spas, gym, baby changing facilities, prayer room, showers, pharmacies, gas station, car wash, massage chairs.

 

Short- and long-term parking is available near both terminals. Car parks are connected to the main buildings through covered walkways. Valet parking services also available. More information: Tel +61 734 065 732. Rates and reservations

ParkShort - Situated behind the terminals, for stays of less than 4 hours.
ParkLong - Areas for stays of more than 4 hours.
ParkPremium - The closest lot to the Domestic Terminal, on level 3 of the multi-storey facility.
AirPark - Situated in the center of the airport, for long periods, with free shuttle service.

 

If you should require assistance to and from your flight and through the security and border controls, inform your airline or travel agent before your arrival at the airport. Airlines can provide wheelchairs for use inside the terminal and when boarding or descending from the aircraft. Inside the car parks there are reserved spaces near the terminals. There are also lifts, escalators, moving walkways, adapted toilets and relief areas for assistance animals.

 

The Novotel Brisbane Airport (Tel +61 731 753 100) is located inside the Skygate building, next to the airport, while in the city centre you can find more options, some of them with shuttle services. Ibis Budget Brisbane Airport (Tel +61 738 683 457), Comfort Inn & Suites Northgate Airport Hotel (Tel +61 732 567 222), Ibis Brisbane Airport (Tel +61 731 398 100), Pullman Brisbane Airport (Tel +61 731 887 300), Novena Palms Motel (Tel +61 736 356 000), Prince of Wales Hotel (Tel +61 732 668 077), Airport Clayfield Motel (Tel +61 738 622 966), Scobie's Boutique Bed & Breakfast (Tel +61 430 960 346), Best Western Airport 85 Motel (Tel +61 732 684 966).

 
 
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Latest updates: April, 23, 2018
 
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