Passenger guide - Brisbane airport (BNE) 

 

Brisbane Airport, opened on June 9, 1928, is one of the largest in Australia. It operates with numerous domestic flights and international destinations within Oceania, the Far East, the Middle East and the United States.

Official Website: bne.com.au
Number of Terminals - 2 - International Terminal and Domestic Terminal, open 24 hours a day. A complimentary shuttle (Airport Transfer Bus) connects the terminals with each other and with the Skygate building from 4:30 am to 11:00 pm.
Annual passenger traffic: More than 22.3 million passengers went through it in 2016.
Tel: +61 734 063 000. Information counters on the ground floor of the Domestic Terminal (Tel +61 733 059 233) and on level 2 of the International Terminal (Tel +61 734 063 190).

 

Brisbane airport is located 13 km (8 miles) to the northeast of the city.

 
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Bus - Con-x-ion Airport Transfers (Tel +61 755 569 888) offers door-to-door transportation every hour to and from Brisbane city (30 minutes trip), including Kangaroo Point, Transit Centre, Cruise Terminal and Portside Wharf Hamilton. It also runs to Gold Coast, from Sanctuary Cove to Coolangatta, and to Sunshine Coast. The company has ticket desks on level 2 of the International Terminal and at the kerbside of the Domestic Terminal. On the other hand, TransLink (Tel +61 738 518 700) operates services around the precinct: 369 to Mitchelton Train Station, Brookside Shopping Center, Kedron Brook and Toombul Interchange, and 590 to Upper Mount Gravatt, Boronia Road, Skygate and Toombul.

Train - The Airtrain (Tel +61 732 163 308) connects the airport with the city and with the Gold Coast, and it also links both terminals. It leaves every 15 minutes during peak hours and every 30 min. the rest of the time. It operates Mondays through Fridays between 5:04 am and 10:04 pm and weekends from 6:04 am to 10:04 pm. Journey time to downtown Brisbane is around 25 min. Intermediate stops include Eagle Junction, Wooloowin, Albion, Bowen Hills, Fortitude Valley, South Brisbane, Altandi, Loganlea, Beenleigh, Ormeau, Coomera, Helensvale, Nerang, Robina and Varsity Lakes.

Taxi - Official airport operators are Black & White Cabs (Tel 133 222 / +61 738 601 829) and Yellow Cab (Tel 131 924 / +61 733 915 955). Ranks are found in front of the Domestic Terminal and on the northern end of level 2 in the International Terminal. The trip to the city centre takes around 25 minutes.

Timetables, fares and reservations

 

There are car rental desks from Avis (Tel 136 333 / +61 736 338 666), Budget (Tel 132 727 / +61 730 001 030), Europcar (Tel 1300 131 390 / +61 738 748 150), Hertz (Tel 133 039 / +61 738 604 522), Redspot (Tel 1300 668 810 / +61 738 605 766) and Thrifty (Tel 1300 367 227 / +61 730 008 600) on level 2 of the International Terminal and on level 1 of the Domestic Terminal.

 

The airport has ATMs, currency exchange bureaus, VIP lounges, mobile phone services, charging stations, public telephones, internet kiosks and free Wi-Fi access for 8 hours. On level 3 of the International Terminal there is a conference room.

Food and Drinks- Bars, coffee shops, pizza stores, restaurants, fast food outlets and vending machines in both terminals. McDonald's, in the service center, opens 24 hours a day.
Shopping- Duty-free items on levels 2 and 3 of the International Terminal, gifts, regional goods, electronics, books, magazines, newspapers, fashion and accessories, jewellery.
Baggage- Trolleys available in both terminals (free in the international sector). Secure luggage wrapping on level 4 of the International Terminal (Tel +61 732 163 133). Lockers next to the entrance of the car park in the International Terminal (Tel 1800 808 251). Enquiries about lost property should be directed to the information desks from 6:00 am to 1:00 am in the International Terminal (Tel +61 734 063 190), and from 9:00 am to 2:00 pm in the Domestic Terminal (Tel +61 730 686 698).
Other Services- First aid center, baby changing facilities, prayer room, showers, pharmacy, gas station, car wash, massage chairs.

 

Short- and long-term parking is available near both terminals. Car parks are connected to the main buildings through covered walkways. Valet parking services also available. More information: Tel +61 734 065 732. Rates and reservations

ParkShort - For stays of less than 4 hours.
ParkLong - Areas for stays of more than 4 hours.
ParkPremium - The closest lot to the Domestic Terminal, on level 3 of the multi-storey facility.
AirPark - Situated in the center of the airport, for long periods, with free shuttle service.

 

If you should require assistance to and from your flight and through the security and border controls, inform your airline or travel agent before your arrival at the airport. Airlines can provide wheelchairs for use inside the terminal and when boarding or descending from the aircraft. Inside the car parks there are reserved spaces near the terminals. There are also lifts, escalators, moving walkways, adapted toilets and relief areas for assistance animals. More information: Tel +61 734 063 000.

 

The Novotel Brisbane Airport (Tel +61 731 753 100) is located inside the Skygate building, next to the airport, while in the city centre you can find more options, some of them with shuttle services. Ibis Budget Brisbane Airport (Tel +61 738 683 457), Comfort Inn & Suites Northgate Airport (Tel +61 732 567 222), Best Western Airport 85 Motel (Tel +61 732 684 966), Airport Admiralty Motel (Tel +61 732 687 899), Novena Palms Motel (Tel +61 736 356 000), Prince of Wales Hotel (Tel +61 732 668 077), Airport Clayfield Motel (Tel +61 738 622 966), Scobie's Boutique Bed & Breakfast (Tel +61 430 960 346), Ascot Budget Inn (Tel +61 732 682 823).

 
 
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Latest updates: March, 21, 2017