Passenger guide - Dulles airport - Washington D.C. (IAD)  9.2

Data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status.
Dulles airport - Washington D.C. (IAD)

Washington Dulles International Airport, opened on November 17, 1962, serves the metropolitan area of Washington, D.C. and is one of the most modern and important in the country. In addition to numerous domestic flights, it operates with international destinations throughout the globe.

Official Website:
Number of Terminals - 1 - Open 24 hours a day. It is divided into 6 Concourses (A, B, C, D, Z and Main Terminal).
Airlines: CONCOURSE A (LATAM, Copa Airlines, Saudia, KLM, Korean Air, Ethiopian Airlines, Etihad Airways, Porter Airlines, Air China, Emirates, Air France, Aeromexico, Aeroflot, Virgin Atlantic, Icelandair); CONCOURSE B (JetBlue, Royal Air Maroc, Virgin America, Lufthansa, All Nippon Airways, Brussels Airlines, Alaska Airlines, Scandinavian Airlines, Turkish Airlines, British Airways, Southwest Airlines, Delta Air Lines, Austrian Airlines, American Airlines, Avianca, American Eagle, Aer Lingus, South African Airways, Qatar Airways); CONCOURSE C (United Airlines); CONCOURSE D (United Airlines); CONCOURSE Z (Frontier Airlines); MAIN TERMINAL (Air India).
Annual passenger traffic: More than 21.9 million passengers went through it in 2016.
Tel: +1 703 572 2700. Flight information: Tel +1 703 572 6240. There are information desks on the Arrivals level and near gates A15, B62, C17 and D16. There are also volunteers in yellow or blue uniforms throughout the enclosure to assist passengers.



The airport is located 42 km (26 miles) to the west of Washington D.C.

See Map

At the ground transportation center, on the lower level, there are courtesy phones to make reservations, while shuttle services transfer customers to their vehicle pick-up area.

Advantage (Tel +1 703 661 6503 - 5:30 am to 0:30 am)
Alamo (Tel +1 844 648 1605 - 24 hours a day)
Avis (Tel +1 800 331 1212 / 703 661 3500 - 24 hours a day)
Budget (Tel +1 800 218 7992 / 703 437 9559 - 24 hours a day)
Dollar (Tel +1 800 800 4000 - 5:30 am to 0:30 am)
Enterprise (Tel +1 844 648 1602 - 24 hours a day)
Hertz (Tel +1 800 654 3131 / 703 471 6020 - 24 hours a day)
National (Tel +1 844 648 1604 - 24 hours a day)
Thrifty (Tel +1 800 541 7044)

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The airport has a bank, currency exchange bureaus, ATMs, VIP lounges, charging stations, mobile phone services, public telephones and free Wi-Fi access. Inside the terminal there is also a conference room for hire.

Food and Drinks- There is a wide variety of restaurants, coffee shops, fast food outlets and bars throughout the terminal. Capitol Grounds Coffee, Dulles Gourmet Market, Starbucks and Dunkin' Donuts are open 24 hours a day.
Shopping- Duty-free shops in concourses A, C and D. There are also bookstores, newsagents, sweets, fashion and accessories, jewellery, souvenirs, cosmetics.
Baggage- Carts available on the Departures and Arrivals levels. The lost and found office is situated in the baggage reclaim area and operates Mondays through Fridays between 9:00 am and 3:00 pm and Saturdays from 10:00 am to 2:30 pm (Tel +1 703 572 8479).
Other Services- Chapel, baby care rooms, smoking lounges, spas, children's playground, shoeshines.


Bus - Washington Flyer Bus (Tel +1 888 927 4359), via its Silver Line Express service, connects the airport with Wiehle-Reston East Metro Station between 6:00 am and 10:40 pm (Saturdays and Sundays from 7:45 am). Travel time is around 15 minutes and buses leave every 15-20 min. Tickets cost USD5.00 and can be purchased at the counter located by Arrivals door 4.
Line 5A from Metrobus (Tel +1 202 637 7000) costs USD7.50 and runs every 30 minutes from the airport to L'Enfant Plaza Station, also stopping at Rosslyn and Herndon-Monroe. The trip takes 50-60 min. It operates from 5:50 am to 11:35 pm (from 6:35 am on the weekends).
Routes 983 and 981 from Fairfax Connector (Tel +1 703 339 7200) go to Udvar-Hazy Air & Space Museum, Herndon-Monroe, Reston Town Center and Wiehle-Reston Metro Station, with a fare of USD2.00. They depart between 5:54 am and 11:51 pm.
On the other hand, Supreme Airport Shuttle (Tel +1 800 590 0000) and SuperShuttle (Tel +1 703 416 7873) offer door-to-door, minibus transportation to the Washington, D.C. metropolitan area, Virginia and Maryland. Desks are found on the lower level, near gates 2 and 6.
More information

Taxi - Cabs available 24 hours a day on the lower level of the terminal. The official operator is Washington Flyer Taxi (Tel +1 703 572 8294). Fares to the city centre are around USD65.00 and journey time is 30-60 minutes, depending on traffic.


The Washington Dulles Airport Marriott (Tel +1 703 471 9500) is situated inside the airport grounds. There are many other hotels nearby and in the city centre, and several of them provide complimentary transfer services. The Westin Washington Dulles Airport (Tel +1 703 793 3366), Hyatt Regency Dulles (Tel +1 703 713 1234), Best Western Dulles Airport Inn (Tel +1 703 471 8300), Sheraton Herndon Dulles Airport Hotel (Tel +1 571 643 0950), Candlewood Suites Washington-Dulles Herndon (Tel +1 703 793 7100), Hyatt Place Herndon/Dulles Airport-East (Tel +1 571 643 0905), Staybridge Suites Herndon-Dulles (Tel +1 703 713 6800), Homewood Suites by Hilton Dulles Int'l Airport (Tel +1 703 793 1700), Embassy Suites by Hilton Dulles Airport (Tel +1 703 464 0200).


Several parking options. There is also a passenger pick-up zone (Cell Phone Lot) which is free for 1 hour. More information: Tel +1 703 572 4500. Rates

Terminal Parking - Spaces for short and long stays in front of the terminal, connected to it through an underground walkway. With valet parking service.
Garage 1 & 2 - Multi-storey facilities with covered bays and charging stations for electric vehicles. You can access the terminal through covered walkways or a shuttle service.
Economy Lot - Outdoor area for long stays, situated next to the airport's entrance. There are shuttles that run to the terminal around the clock, every 10 minutes.


There are elevators, Braille signage, relief areas for service animals, designated parking spaces, adapted toilets and telephones, and accessible security checkpoints. The airport's transportation systems can assist passengers with reduced mobility. To request wheelchairs, contact your airline in advance.

Latest updates: October, 05, 2017
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