Passenger guide - Atlanta airport (ATL)  9.3

Data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status.
Atlanta airport (ATL)

Hartsfield-Jackson International Airport, opened on September 15, 1926, has the biggest domestic traffic in the United States and is the world's busiest air terminal, as it is a transfer airport. Internationally, it operates with destinations in Canada, Mexico, Central America, the Caribbean, South America and Europe.

Official Website:
Number of Terminals - 2 - Domestic Terminal and Maynard Holbrook Jackson Jr. International Terminal. Open 24 hours a day and linked through an automated people mover (Plane Train) that takes 5 minutes.
Annual passenger traffic: 104 million passengers went through it in 2017.
Tel: +1 404 530 7300 / 800 897 1910 Information counters in the public areas of both terminals and the Plane Train stations, available Mondays through Fridays between 8:15 am and 5:00 pm. Assistance staff is also on hand throughout the airport.



The airport is located 11 km (7 miles) to the south of the city of Atlanta.

See Map

The Rental Car Center is open around the clock and linked to the rest of the airport via an automated people mover, the ATL SkyTrain.

Advantage (Tel +1 404 767 8863)
Airport Rent a Car (Tel +1 404 209 1222)
Alamo (Tel +1 404 530 2800)
Avis (Tel +1 404 763 6333)
Budget (Tel +1 404 530 3000)
Dollar (Tel +1 866 434 2226)
Enterprise (Tel +1 404 763 5220)
EZ (Tel +1 404 767 8863)
Hertz (Tel +1 404 209 3230)
National (Tel +1 800 227 7368)
Payless (Tel +1 404 768 2401)
Sixt (Tel +1 404 698 4787)
Thrifty (Tel +1 877 283 0898)

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The airport has a bank, currency exchange bureaus, ATMs, post office, VIP lounges, public telephones and Wi-Fi access free of charge. Meeting rooms at the adjacent Renaissance Concourse Hotel.

Food and Drinks- There are several options of regional and international restaurants, fast food outlets, coffee shops and bars inside both terminals. Blue Moon Brewhouse, Gordon Biersch, Ihop Express, La Madeleine Country French Cafe, Lorena Garcia Tapas Atlanta and Subway are open 24 hours a day.
Shopping- Duty-free shops in concourses E and F. There are also stores selling accessories, clothing, souvenirs, cosmetics, jewellery, books, newsagents, sweets, electronics.
Baggage- The lost and found office is situated on the ticketing level of the North Terminal (Tel +1 404 530 2100 ext. 100); it operates Mondays through Fridays between 8:30 am and 5:00 pm.
Other Services- Medical center, pharmacies, chapels, nursing rooms, smoking lounges, art galleries, shoeshines, lotteries, spas.


Bus - Line 191 from MARTA (Tel +1 404 848 5000) travels between Clayton County Justice Center and Lakewood Station, stopping at the international terminal, College Park and Riverdale Park. It operates from 5:00 am to 1:00 am.
The enclosure is served by Greyhound Flightlink (Tel +1 888 287 6359), departing daily to different cities and states from the lower level of the North Terminal. They operate Mondays through Fridays between 8:00 am and 10:00 pm, Saturdays from 9:00 am to 4:00 pm and Sundays from 10:00 am to 4:00 pm.
There are also several operators of shared services to destinations inside the city, the region and other locations. These leave every 15-30 minutes from outside the Ground Transportation Center, between terminals North and South.

Train - There are rapid trains operated by MARTA (Tel +1 404 848 5000) that take 15 minutes to reach Five Points Station, in the city centre, from where you can access other destinations. The airport station is located outside the baggage reclaim hall of the Domestic Terminal, on the west end, and the ticket costs USD2.50. The Red Line runs to College Park, East Point, West End, Garnett, Midtown, Lindbergh Center, Buckhead, Dunwoody, Sandy Springs and North Springs, while the Gold Line heads for College Park, East Point, West End, Garnett, Midtown, Lindbergh Center, Lenox, Chamblee and Doraville.
In addition, you can request transfers to the Amtrak station (Tel +1 800 872 7245) for connections to other destinations inside Atlanta and various towns and cities. Reservations: Tel +1 404 941 3440 / 3441.

Taxi - Vehicles available at the Yellow Aisle. The fare to downtown Atlanta is USD30.00 and the trip takes 20-30 minutes. More information: Tel +1 404 530 3485.


The Renaissance Concourse Atlanta Airport Hotel (Tel +1 404 209 9999) is located adjacent to the terminals. Some alternatives, most of which provide courtesy transport for their guests, include: Atlanta Airport Marriott Gateway (Tel +1 404 763 1544), SpringHill Suites Atlanta Airport Gateway (Tel +1 770 907 8880), Holiday Inn Hotel & Suites Atlanta Airport-North (Tel +1 404 305 9990), Renaissance Atlanta Airport Gateway (Tel +1 470 306 0100), Days Inn College Park Airport Best Road (Tel +1 404 767 1224), Holiday Inn Express Atlanta Airport-College Park (Tel +1 404 761 6500), Hotel Indigo Atlanta Airport - College Park (Tel +1 404 767 8881), Holiday Inn Atlanta Airport South (Tel +1 404 487 5000), Hyatt Place Atlanta Airport-South (Tel +1 770 994 2997).


There are parking lots for short- and long-term stays, open 24 hours a day and with charging stations for electric vehicles. There is also a passenger pick-up zone (Cell Phone Lot) outside the South Terminal. More information: Tel +1 404 530 6725. Reservations and fees

Hourly Parking - Areas located directly opposite each terminal.
Daily Parking - Four-storey facilities, with the top floor uncovered, across from both terminals.
Economy Parking - Situated adjacent to the parking decks and at the west end of the grounds, dedicated for long stays.
Park-Ride Lots A & C - Spaces away from the terminals, with a free shuttle service to the main buildings.


Facilities include ramps, elevators, adapted telephones and restrooms, relief areas for service animals and reserved parking spaces. Operators of public transport services can provide assistance for passengers with reduced mobility. If you should require wheelchairs, contact your airline prior to your arrival.

Latest updates: April, 27, 2018
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