Passenger guide - Mexico City international airport (MEX) 

Data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status

 
Mexico City international airport (MEX)

Mexico City Benito Juárez International Airport, opened on May 15, 1931, is the largest in Mexico and the busiest in Latin America. Not only does it concentrate the domestic flights in the country, but it also operates with numerous international destinations within America, Europe and the Far East.

Official Website: aicm.com.mx
Number of Terminals - 2 - Terminals 1 and 2, open 24 hours a day. The Aerotrén is a free service that operates every 10 minutes from 5:00 am to 11:00 pm between gate 6 in Terminal 1 and gate 4 in Terminal 2. There are also public buses that connect both buildings.

Annual passenger traffic: More than 44.7 million passengers went through it in 2017
Tel: +52 55 2482 2400 / 2424. There are information desks in the International and Domestic Arrivals and Departures Halls, available from 6:30 am to 10:00 pm. On the ground floor of both terminals there are also tourist information counters, open from 9:00 am to 6:00 pm (Tel +52 55 2599 0704).

 
 

The airport is located 10 km (6 miles) to the east of Mexico City.

 
Enlarge Map
 

Metrobus, metro, hotel shuttles and taxis connect the airport with the urban area of ​​Mexico City. There are also buses to neighboring cities.

Taxi - Ticket modules are situated in the Arrivals Halls and the walkway area and cabs operate around the clock. Journey time to the city centre is 40-60 minutes. Two types of services are available: ordinary (sedan cab for up to 4 passengers) and executive (vans for up to 8 passengers). Authorized companies are: Confort (Tel +52 55 5615 4658 / 3447), Nueva Imagen (Tel +52 55 8421 3701 / 8421 3702 / 5716 1616), Porto Taxi (Tel +52 55 5786 8993 / 8212), Sitio 300 (Tel +52 55 5571 9344) and Yellow Cab (Tel +52 55 5785 7949 / 2599 6024).

 

Car rental counters are situated in the walkway joining the domestic and international areas of Terminal 1 and in the International Arrivals Hall of Terminal 2. Alamo (Tel +52 55 5786 8088 / 8099 - 7:00 am to 11:00 pm), Avis (Tel +52 55 5762 1360 / 5786 9452 - 7:00 am to 10:00 pm), Budget (Tel +52 55 5784 3011 / 5488 6200 - 7:00 am to 11:00 pm), Dollar (Tel +52 55 5546 6727 - 24 hours a day), Europcar (Tel +52 55 5786 8264 - 7:00 am to 11:00 pm), Fox (Tel +52 55 5786 8099 / 5786 8088 / 2599 1324 / 2584 1008 - 24 hours a day), Gold Car Rental (Tel +52 55 2599 0090 / 0092 - 24 hours a day), Greenmotion (Tel +52 55 5291 8872 - 7:00 am to 11:00 pm), Hertz (Tel +52 55 5784 7400 - 7:00 am to 11:00 pm), KM (Tel +52 55 5666 0909 - Mondays through Fridays from 9:00 am to 6:00 pm, Saturdays from 9:00 am to 2:00 pm), National (Tel +52 55 5786 9026 - 7:00 am to 11:00 pm), Sixt (Tel +52 55 2599 1221 / 5709 8011 / 2598 3541 - 7:00 am to 11:00 pm), Thrifty (Tel +52 55 5786 8268 - 7:00 am to 10:00 pm).

 

The airport has banks, currency exchange bureaus, ATMs, postal services, VIP lounges, mobile phone, printing and photocopying services, public telephones, internet kiosks and Wi-Fi access (first 15 m free of charge). The Hilton and NH hotels situated inside the enclosure provide business and meeting facilities.

Food and Drinks- A wide variety of restaurants, fast food outlets, bars and coffee shops, several of them open 24 hours a day.
Shopping- Options are plentiful, with duty-free shops in both terminals and retailers selling apparel, accessories, footwear, gifts, books, magazines, music, jewellery, alcoholic beverages, cosmetics, perfumes, travel articles, electronics, candy.
Baggage- Secure wrapping in Terminal 1, from 3:00 am to 11:00 pm (Tel +52 55 2643 7981 / 7982 / 5877). Left luggage service 24 hours a day on the ground floor of both buildings (Tel +52 55 5802 8467 / 4313 0259). Lost and found offices on the mezzanine floor of Terminal 1 (Tel +52 55 2482 2289) and on the ground floor of Terminal 2 (Tel +52 55 2598 7169), available from Monday to Friday between 8:00 am and 9:30 pm and Saturdays and Sundays from 9:00 am to 4:00 pm.
Other Services- Pharmacies, medical clinics, travel agencies, shoeshine, beauty salon, massage parlours, lotteries, spa.

 

Inside the grounds there are three parking areas with bays for short- and long-term stays. All of them are under surveillance through a CCTV system, operate 24 hours a day and have pre-payment booths. Further information: Tel +52 55 2482 2213. Fees

Terminal 1 National Parking - In front of Gates 1 and 2 of the building, in the Domestic Arrivals area. Offers valet parking service.
Terminal 1 International Parking - Situated opposite the International area, next to the bus stop.
Terminal 2 Parking - Located across from the building's entrance.

 

There are ramps, elevators, moving walkways, mini-vehicles for the transportation of people with reduced mobility, electric stairs and ramps, adapted telephones and restrooms, Braille signage and reserved parking spaces. Passengers requiring wheelchairs should contact their airline prior to their travel.

 

On the second floor of Termina 1 there are capsules from izZzleep (Tel +52 55 2599 1434). The Hilton Mexico City Airport (Tel +52 55 5133 0505) is located on level 3 of Terminal 1, while the NH Collection Mexico City Airport T2 (Tel +52 55 5786 5750) is found on floor 6 of Terminal 2. On the other hand, the Courtyard Mexico City Airport (Tel +52 55 4631 4000) and the Camino Real Aeropuerto (Tel +52 55 3003 0033) are connected to Terminal 1 through pedestrian walkways. You can find other alternatives in the surroundings, most of them with desks inside the terminals and shuttle services for their guests. We Hotel Aeropuerto (Tel +52 55 5133 3332), Fiesta Inn Aeropuerto Ciudad de México (Tel +52 55 5133 6600), Hostel Airport Mexico DF (Tel +52 55 1560 3288), Casa de Huéspedes La Alcoba (Tel +52 55 1560 1294), Hotel Aeropuerto (Tel +52 55 5785 5851).

 
 
Review this airportVip Access
 
Latest updates: July, 09, 2018
 
Airports in Mexico
North AmericaCentral America and CaribbeanSouth AmericaEuropeAfricaAsiaOceania
 
 
Comments System WIDGET PACK