Passenger guide - Cancun airport (CUN) 

Data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status.
 
 
 
Cancun airport (CUN)

Cancun International Airport, opened on March, 1975, is one of the most important in Mexico and Latin America. It operates with domestic flights and numerous international destinations in America, the Caribbean and Europe.

Official Website: cancun-airport.net
Number of Terminals - 3 - Terminal 2 (domestic and charter flights), Terminal 3 (international flights) and Terminal 4 (international flights). Open 24 hours a day. A courtesy shuttle bus connects the terminals between each other every 10 minutes.
Annual passenger traffic: 23.6 million passengers went through it in 2017.
Tel: +52 998 848 7200 / 1 888 644 7803. There are information counters in all terminals, in addition to volunteers scattered throughout the enclosure.

 

  Location

The airport is located 16 km (10 miles) to the southwest of Cancun's resorts and hotels area.

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Inside the grounds there are car rental counters from the following companies:

Ace Rent A Car (Tel +52 877 822 3872 - 24 hours a day)
Alamo (Tel +52 998 886 0100 - 24 hours a day)
America Car Rental (Tel +52 998 253 6100 - 24 hours a day)
Avis (Tel +52 998 886 0221 - 24 hours a day)
Budget (Tel +52 998 886 0252 - 24 hours a day)
Dollar (Tel +52 998 886 0001)
Easy Way (Tel +52 998 886 2464 - 0:00 am to 11:30 pm)
Europcar (Tel +52 998 886 0920 - 24 hours a day)
E-Z Rent A Car (Tel +52 998 253 6112 - 24 hours a day)
Firefly (Tel +52 1 800 709 5000 - 8:00 am to 8:00 pm)
Fox (Tel +52 998 886 1103 - 24 hours a day)
Hertz (Tel +52 999 911 8040 - 24 hours a day)
National (Tel +52 998 277 2796 - 7:00 am to 11:00 pm)
Payless (Tel +52 998 886 2812 - 7:00 am to 10:00 pm)
Sixt (Tel +52 998 886 2427 - 7:00 am to 11:00 pm)
Tulum Car Rental (Tel +52 998 253 6100)
Thrifty (Tel +52 998 886 0333)

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The airport has currency exchange bureaus, ATMs, postboxes, VIP lounges, public telephones, internet kiosks and Wi-Fi access (USD5.00 for 30 minutes).

Food and Drinks- In terminals 2 and 3 there is a wide selection of fast food outlets, coffee shops, bars, pizza places, restaurants and icecream stores.
Shopping- Duty-free shops on the upper level of terminals 2 and 3, convenience stores, accessories, clothing, souvenirs, books, magazines, newspapers, jewellery, handicrafts.
Baggage- Secure luggage wrapping in terminals 2 and 3. Lockers in Terminal 2. The lost and found department is operated by the security office (Tel +52 998 848 7200), which opens from 9:00 am to 5:00 pm.
Other Services- Spa, pharmacies, medical center.

 
 

BusADO (Tel +52 1 800 369 4652) links the airport with stations in Cancún, Playa del Carmen, Tulum, Belize, Chiquilá, Carrillo Puerto, Mahahuai, Plaza Terra Viva, Puerto Morelos, Mérida and Valladolid.
Cancun: Buses depart every 30 minutes and the journey time is 30 min. to the city's terminal (fare - $78).
Playa del Carmen: It departs every 30-45 min. (journey time 1 hour) (fare $190).
Tulum: It departs every 45 min. and the journey time is 2 hours (fare - $242).

Rates are expressed in Mexican pesos.
The company has desks in the Arrivals Halls. For more information about destinations, fares and available schedules, visit www.ado.com.mx

Cancun Shared Shuttle (Tel +52 998 980 0882 / 1 855 506 3344) offers a shared transfer service from the airport to Cancún and the Riviera Maya, operating between 8:00 am and 8:00 pm. Coaches leave when they are full.
FerAltar (Tel +52 998 898 4977 / 4979) operates door-to-door shuttles headed for Cancún, Playa del Carmen and Tulum, from Monday to Saturday between 8:00 am and 0:00 am.

Taxi - The airport has an official taxi company, Cancun Taxi (Tel +52 998 848 0335 / 1 888 414 0017), with vehicles available outside the exits from terminals 2 and 3. Cabs can be booked online or paid for in the booths located in the Arrivals Halls. The trip to the city centre takes around 25 minutes.

 
 

Several hotels are located in the airport surroundings, some of which provide transfer services for their guests. Comfort Inn Cancun Aeropuerto (Tel +52 998 272 5200), Courtyard Cancun Airport (Tel +52 998 287 2200), Motel Las Cerezas (Tel +52 998 882 2395), Hostal Urbano (Tel +52 998 845 7185), Villa Palmeras (Tel +52 998 206 0162), Royalton Riviera Cancun (Tel +52 998 283 3900), Nizuc Resort & Spa (Tel +52 998 891 5700), The Westin Resort & Spa Cancún (Tel +52 998 848 7400), Club Med Cancún Yucatán (Tel +52 998 881 8200), Club Regina Cancun (Tel +52 998 287 3400).

 
 

Parking lots are available in front of each terminal, open 24 hours a day and monitored by security personnel. Rates

 
 

There are ramps, elevators and adapted toilets. Wheelchairs available by previous request from your airline or travel agency.

 
 
Latest updates: September, 07, 2018
 
 
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