|COVID-19: those passengers with a scheduled flight are advised to review the itinerary or flight status, as flight cancellations between some countries are occurring for an indeterminate time.|
Ottawa/Macdonald-Cartier International Airport, opened in 1911, is one of the busiest in Canada. It serves the capital of the country and most of the Ontario province, and operates with domestic and international flights to the United States, Cuba and Europe. It is considered one of the best regarding customer care.
Official Website: yow.ca
Number of Terminals - 1 - Open 24 hours a day.
Annual passenger traffic: 5.1 million passengers went through it in 2018.
Tel: +1 613 248 2125. Information counter in the check-in area.
The airport is located 10 km (6 miles) south from Ottawa.See Map
Car rental counters are found on level 1 of the parking lot situated opposite the terminal and operate Mondays through Fridays from 6:30 am to 1:00 am and weekends from 7:00 am to 1:00 am.
Alamo/National (Tel +1 613 737 7023)
Avis (Tel +1 613 739 3334)
Budget (Tel +1 613 521 4844)
Enterprise (Tel +1 613 248 0005)
Hertz/Thrifty (Tel +1 613 521 3332)
Discount (Tel +1 613 667 9393 / 9394 - 7:30 am to 10:00 pm) and Routes (Tel +1 613 523 3003 - Mondays through Fridays from 6:30 am to 1:00 am, Saturdays and Sundays from 7:00 am to 1:00 am) provide shuttles to their offices, outside the grounds.
Bus - Line 97 from OC Transpo (Tel +1 613 741 4390) departs from pillars 13-16, at the outer curb, towards the city centre, stopping at Hunt Club, South Keys, Greenboro, Billings Bridge, Hurdman and Rideau. It operates around the clock, except on Sundays (from 5:20 am to 2:50 am), with a frequency of 15-30 minutes, and journey time is approximately 30 min. More information
Ride-sharing - Meeting points next to pillars 12 and 13.
Taxi - Cabs available outside the Arrivals Hall (level 1). The trip to the city centre takes around 20 minutes.
The ground transportation office is located on the first floor of the Parkade (Tel +1 613 248 4304).
Parking areas available for short and long stays. Next to the access road, there is a free passenger pick-up zone (Cell Phone Parking Lot). Fees and reservations
Parkade - Facility located in front of the terminal, 2 minutes away, for short- and medium-term stays. With charging stations for electric vehicles on levels 2, 3 and 4. On level 3 there is a premium sector (BizPark) for frequent flyers, with quick access to the boarding gates.
Long Term/Overheight - Outdoor short- and long-term parking, with spaces for overheight vehicles, 7 minutes away from the main building.
Facilities include elevators, adapted restrooms and telephones, relieving areas for service animals, reserved parking spaces, Braille signage and textured flooring. Para Transpo (Tel +1 613 244 7272) offers door-to-door transportation for people with reduced mobility. Passengers requiring special assistance should contact their airline before their arrival.
Latest updates: January 22, 2020