Facilities at London Heathrow airport (LHR) 10.00

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VIP areas, business and financial installations, food, luggage, shopping and miscellaneous facilities.

Vip Lounges and other services

 
 VIP LOUNGE PASS
 

Aer Lingus Lounge - Main boarding area of Terminal 2. Open from 5:30 am to 10:00 pm. Showers, buffet, meeting rooms, workstations, resting area. Access: business class passengers from Aer Lingus, Gold Circle Club members.

Air Canada Maple Leaf Lounge - Available from 6:00 am to 10:00 pm next to gate B44 of Terminal 2. Snacks and drinks, newspapers and magazines, Wi-Fi, workstations, showers. Access: with United Club or Air Canada Maple Leaf Club membership, first or business class passengers from Air Canada and Star Alliance airlines, Altitude Super Elite 100K, 75K and 50K members.

American Airlines Admirals Club - Terminal 3, Departures Hall H. Open from Sunday to Friday between 5:30 am and 7:00 pm and Saturdays from 5:30 am to 5:00 pm. Wi-Fi, computers, children's area, showers, refreshments, beverages. Access: with American Airlines Admirals Club or Alaska Airlines Board Room membership, first or business class passengers from American Airlines and Oneworld airlines, Emerald or Sapphire members.

Aspire Lounge - By gate A18, Terminal 5. It opens from 5:00 am to 10:30 pm. Complimentary seasonal menu, premium menu by request, showers, business area, Wi-Fi, charging stations, air conditioning, TV, newspapers and magazines, drinks, spa. Maximum stay: 3 hours. Access: with Priority Pass or Lounge Club membership, through online booking or by paying at the door (£40.00).

British Airways Lounge - Terminal 3 (Hall F) and Terminal 5 (Departures area). From 5:00 am to 10:30 pm. Workstations, Wi-Fi, meals and drinks, showers, spa, children's area, entertainments, resting area. Access: with Gold Executive Club or Silver membership, first or business class passengers from British Airways and Oneworld airlines, Emerald or Sapphire members.

Cathay Pacific Lounge - Terminal 3, next to gate 11. Open from 5:30 am until the last flight of the day (Sundays from 7:30 am). Access: with Marco Polo Club Diamond, Gold or Silver membership, first or business class passengers from Cathay Pacific and Oneworld airlines, Emerald or Sapphire members.

Club Aspire Lounge - Gate 9, Terminal 3. It opens from 5:30 am to 10:30 pm. Maximum stay: 3 hours. Complimentary drinks and food, spa, work and resting areas, Wi-Fi, charging stations, showers, press, TV, air conditioning. Access: with Priority Pass, Lounge Club or DragonPass membership, through online booking or by paying at the door (£25.00).

Etihad Lounge - Across from gate 10 of Terminal 4, available from 6:00 am to 10:00 pm. Snacks, computers, Wi-Fi, spa, newspaper, magazines, children's area, beverages, showers. Access: first or business class passengers from Etihad Airways, Guest Gold or Platinum members.

Lufthansa Lounge - Terminal 2, level 5. From 5:00 am to 10:00 pm. Offices, printers, fax, computers, Wi-Fi, TV, press. Access: first class passengers from Lufthansa, Swiss International Air Lines and Star Alliance airlines, Miles & More HON Circle or Senator members, or by paying at the door (£89.00).

Malaysia Airlines Golden Lounge - Terminal 4, by gate 6, open since 4 hours before departure. Buffet, prayer room, luggage storage, spa, Wi-Fi, charging stations. Access: Enrich Gold or Platinum members, first or business class passengers from Malaysia Airlines and Oneworld airlines, Emerald or Sapphire members.

No1 Lounge - Situated next to gates 13-22 of Terminal 3. Open from 4:30 am to 10:30 pm. Maximum stay: 3 hours. Courtesy meals and drinks, bar, Wi-Fi, newspapers, magazines, spa, showers, computers, telephones, fax, TV, air conditioning. Access: with Priority Pass or Diners Club membership, through online booking or by paying at the door (£40.00).

Plaza Premium Lounge - Lounges located in Hall A3 of Terminal 2 and next to gate 1 of Terminal 4, open from 5:00 am to 11:00 pm. The maximum stay is 3 hours. Private relax rooms, showers, spa, complimentary food, bar, resting area with beds, Wi-Fi, newspapers and magazines, computers, TV, air conditioning. Access: with Priority Pass, Lounge Club, DragonPass or Diners Club membership, through previa booking or by paying at the door (£33.00).

Qantas Lounge - Terminal 3, next to gate 11. Open from 7:55 am to 8:35 pm. Food, bar, showers, Wi-Fi, press. Access: first or business class passengers from Qantas, Platinum One, Platinum Frequent Flyer, Gold Frequent Flyer and Qantas Club members, first or business class passengers from Oneworld airlines, Emerald or Sapphire members.

Qatar Airways Premium Lounge - Terminal 4, opposite gate 6. Open from 5:00 am to 9:30 pm. Business center, computers, charging stations, Wi-Fi, meals, showers, newspapers, magazines. Access: first or business class passengers from Qatar Airways or Oneworld airlines.

Regus Express Business Lounge - Open Mondays through Fridays between 6:00 am and 7:00 pm, it is found on the first floor of Terminal 5. Meeting rooms, Wi-Fi, refreshments, private workstations, executive services. Access: by paying at the door (£40.00).

Singapore Airlines SilverKris Lounge - Departures level of Terminal 2, from 5:30 am to 10:00 pm. Meals and snacks, bar, Wi-Fi, showers, TV. Access: first or business class passengers from Singapore Airlines and Star Alliance airlines, PPS Club and KrisFlyer Elite Gold members.

SkyTeam Lounge - In front of gate 10 of Terminal 4, from 5:00 am to 10:00 pm. Maximum stay: 3 hours. Bar, Wi-Fi, newspapers and magazines, business area, resting room with beds, spa, complimentary food and drinks service, showers, games area. Access: with Priority Pass or Diners Club membership, first or business class passengers from SkyTeam airlines, through online booking or by paying at the door (£40.00).

The Emirates Lounge - Level 1 of Terminal 3, available during flight hours. Snacks, TV, computers, Wi-Fi, showers, newspapers and magazines, drinks. Access: first or business class passengers from Emirates, Skywards Gold or Platinum members.

United Club - Terminal 2, across from gate B46. Open from 5:00 am to 10:00 pm. Refreshments, telephones, beverages, newspapers and magazines, TV, laundry, Wi-Fi, showers. Access: with United Club or Air Canada Maple Leaf Club membership, first or business class passengers from United Airlines and Star Alliance airlines, United Premier Gold, Premium Platinum, Premier 1K or Global Services members, US active military personnel, or by paying at the door (USD59.00).

Virgin Atlantic Clubhouse - Terminal 3, Hall H. It opens from 6:30 am to 10:30 pm. Showers, spa, food, Wi-Fi, bar. Access: Upper Class passengers from Virgin Atlantic, Flying Club Gold members.

 
 VIP LOUNGE PASS
 
 

Facilities and other services

The airport has ATMs, currency exchange bureaus (4:30 am to 0:00 am), post office, VIP lounges, public telephones, mobile phone services, charging stations, internet kiosks and free Wi-Fi access. On the first floor of Terminal 5 there is a business center with meeting rooms.

Food and Drinks- Numerous restaurants, cafés, bars and fast food outlets are available throughout the enclosure. Caffè Nero, in Terminal 4, and Costa, in terminals 2 and 5, open 24 hours a day.
Shopping- There is a wide variety of stores, with duty-free articles (after the security control and in the luggage recollection halls), clothing and accessories, cosmetics, perfumes, jewellery, souvenirs, electronics, toys, sweets, books, newspapers and magazines, spirits, footwear.
Baggage- Trolleys available free of charge throughout the terminals. Porters in the baggage reclaim halls and the forecourts (Tel +44 208 745 6011). Left luggage and secure wrapping services on the Arrivals level of the four terminals, from 5:00 am to 11:00 pm (Tel +44 208 759 3344). The lost and found office is located in the Domestic Arrivals Hall of Terminal 5; it operates from 7:00 am to 7:00 pm (Tel +44 203 761 1800).
Other Services- Children's play areas, baby care facilities, prayer rooms, pharmacies, art gallery, spa, games room, hairdresser.

Latest updates: March 24, 2018

  Scoring of London Heathrow airport

Overall Scoring: 9.4
Scoring in Instalation and Services: 10.00
 

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