Passenger guide - Madrid Barajas airport (MAD)  9.4

Madrid Barajas airport (MAD)

Adolfo Suárez Madrid-Barajas Airport, opened on April 22, 1931, is the most important in Spain and one of the largest and busiest in the continent. It operates with domestic and international flights to destinations around the world.

Official Website:
Number of Terminals - 4 - Terminals 1, 2, 3 and 4, open 24 hours a day and connected to each other through a courtesy shuttle bus every 5-20 minutes (the entire trip takes 10-15 min.) In addition, an automated underground train (APM) links Terminal 4 with its satellite building, with a journey of 3 min. T1 - Gates A, B, C (for international destinations, many of them intercontinental, as well as several low-cost flights), T2 - Gates C and D (for domestic destinations and most european countries), T3 - Gates E and F, T4 - Gates H, J, K (domestic and international flights from Iberia and other international companies, plus some low-cost flights) and airlines with intercontinental destinations.
Airlines: TERMINAL 1 (Aer Lingus, Aeroflot, Aerolíneas Argentinas, Aeroméxico, Air Arabia Maroc, Air Canada, Air China, Air Europa, Air India, Air Moldova, Air Transat, Beijing Capital Airlines, Blue Air, China Eastern Airlines, Cobalt Air, Conviasa, Cubana Airlines, Delta Air Lines, Easyjet, Egyptair, Enter Air, Estelar Aerolíneas, Ethiopian Airlines, Etihad Airways, Eurowings, Icelandair, Korean Air, Nesma Airlines, Pegasus Airlines, Plus Ultra Líneas Aéreas, Privilege Style, Ryanair, Saudia, Tarom, Tunisair, Turkish Airlines, United Airlines, Wamos Air, Wizz Air); TERMINAL 2 (Aegean Airlines, Air France, Alitalia, Brussels Airlines, KLM, LOT Polish Airlines, Lufthansa, Norwegian Air Shuttle, Swiss International Air Lines, TAP Air Portugal, Transavia, Volotea); TERMINAL 3 (Air Europa); TERMINAL 4 (Air Algerie, Air Nostrum, American Airlines, Avianca, Boliviana de Aviación, British Airways, Bulgaria Air, Cathay Pacific, Ceiba Intercontinental, Czech Airlines, El Al, Emirates, Evelop Airlines, Finnair, Iberia Express, Iberia, LATAM, Luxair, Qatar Airways, Royal Air Maroc, Royal Jordanian Airlines, Ukraine International Airlines, Vueling).
Annual passenger traffic: More than 50.4 million passengers went through it in 2016.
Tel: +34 902 404 704 / 913 211 000. There are numerous information counters throughout terminals 1, 2 and 4 and touch screens in Terminal 4. Volunteers in green uniforms provide aid and assistance for travellers. Tourist offices on the ground floor of terminals 1, 2 and 4 (Tel +34 902 100 007).


The airport is located 12 km (7.5 miles) northeast from Madrid city centre.

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Bus - Several lines from EMT (Tel +34 902 507 850) connect the airport with downtown Madrid. Line 203 is an express service to Atocha-Renfe Station, with a journey time of 40 minutes and a fare of €5.00. It operates around the clock every 15-20 min. during the day and every 35 min. at night. The Atocha-Renfe stop is not operative between 11:30 pm and 6:00 am, therefore Plaza de la Cibeles is the route header during that time. Route 101 links terminals 1, 2 and 3 with the Canillejas intermodal area, where you can make connections with several bus and metro services. The ticket has a cost of €1.50 and buses leave every 13-16 min. from 6:00 am to 11:25 pm (from 7:30 am on Sundays and holidays). Bus 200 runs to Avenida de América Station. It operates from 5:10 am to 11:30 pm, with a frequency of 12-15 min., and the fare is €1.50. In addition, there are different intercity and long-distance services.

Metro - Line 8 from Metro de Madrid (Tel +34 902 444 403) links all terminals with Nuevos Ministerios Station, in the city centre, with a travel time of 12-15 minutes and a fare of €4.50. It operates from 6:05 am to 2:00 am. Other stations include Feria de Madrid, Mar de Cristal, Pinar del Rey and Colombia.

Train - Renfe Cercanías (Tel +34 902 320 320) operates line C-1 from the underground floor of Terminal 4 to Madrid city centre, with stops at Chamartín (11 minutes), Nuevos Ministerios (18 min.), Atocha (25 min.), Méndez Álvaro (29 min.) and Príncipe Pío (38 min.) It leaves every 30 min. between 5:58 am and 10:27 pm and tickets have a cost of €2.60.

Taxi - All terminals have ranks outside the Arrivals Hall. Official cabs are white with red stripes. The trip to the city centre has a fixed fare of €30.00 and takes 20-30 minutes. More information: Tel +34 914 804 613 / 619 / 623.


Offices on the ground floor of Terminal 1 and on level -1 of Terminal 4.

Avis/Budget (Tel +34 902 200 162 - 6:00 am to 2:00 am)
Enterprise (Tel +34 912 750 995 / 913 055 896 - 7:00 am to 1:00 am)
Europcar/Interrent (Tel +34 902 105 055 - 7:00 am to 0:00 am)
Goldcar (Tel +34 902 119 726 - 7:00 am to 0:00 am)
Hertz/Firefly (Tel +34 913 056 096 / 338 331 - 7:00 am to 1:00 am)
Sixt (Tel +34 902 491 616 - 7:00 am to 1:00 am)


The airport has a bank (Mondays through Fridays from 8:15 am to 2:15 pm), ATMs, currency exchange bureaus (24 hours a day), postal, fax and copying services, VIP lounges, public telephones, internet kiosks and free Wi-Fi access. There are meeting rooms on the ground floor of Terminal 1 and on levels 0 and 2 of Terminal 2.

Food and Drinks- There is a great variety of restaurants, cafés, fast food outlets and bars scattered throughout all terminals. Mahoudrid, Espression Lavazza, Eating Point, McDonald's and Starbucks are open 24 hours a day.
Shopping- Duty-free shops, multi-stores, sweets, tobacco, jewellery, fashion and accessories, perfumes, cosmetics, electronics, sport goods, souvenirs, press.
Baggage- Carts on the Departures level of each terminal and in the baggage reclaim halls. Porters from Thursday to Monday between 7:00 am and 3:00 pm (Tel +34 677 622 392). 24-hour left luggage service on the ground floor of terminals 1 and 4 (Tel +34 917 466 065) and on level 1 of Terminal 2, from 5:00 am to 10:00 pm. Wrapping machines in the check-in area of terminals 1, 2 and 4 (Tel +34 800 1260 0086). Lost and found offices in the Arrivals Hall of terminals 1 (Tel +34 913 936 119) and 4 (Tel +34 917 466 439), available from 7:00 am to 10:00 pm.
Other Services- Children's play areas, baby care facilities, prayer rooms, gas stations, first aid clinics, travel agencies, lotteries, pharmacies.


There are short- and long-term car parks, express parking lots, VIP areas, low-cost and free spaces for motorcycles and bicycles. Prices and reservations


There are accessible counters, magnetic induction loops for the hearing-impaired, reserved parking spaces and a service for the visually-impaired that notifies about the state of their flights through messages to their mobile phones. Remember to inform your airline about your particular needs at least 48 hours in advance. Most air companies offer escort for children between 5 and 12 years travelling alone, from the check-in process until their arrival to their destination.


On level -1 of Terminal 4 there are suites from Air Rooms (Tel +34 913 276 015). In the proximity of the enclosure you can find numerous alternatives, many of which provide courtesy transport services for their guests. Ibis Madrid Aeropuerto Barajas (Tel +34 913 010 999), TRYP Madrid Alameda Aeropuerto Hotel (Tel +34 917 474 800), Meliá Barajas (Tel +34 917 477 700), Clement Barajas Hotel (Tel +34 917 460 330), Täch Hotel Madrid Airport (Tel +34 913 010 721), Hotel Villa de Barajas (Tel +34 913 292 818), Hostal Avenida Barajas (Tel +34 913 056 929), Hospedaje Los Rosales (Tel +34 913 291 681), Hostal El Príncipe (Tel +34 917 477 965).

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Latest updates: December, 22, 2017