Passenger guide - Frankfurt airport (FRA)  9.8

Data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status.
Frankfurt airport (FRA)

Frankfurt Airport, opened on July 8, 1936, is the largest cargo airport in the world and one of the busiest in Europe, together with Paris Charles de Gaulle and London Heathrow airports. It operates with domestic and international flights to numerous destinations around the globe.

Official Website:
Number of Terminals - 2 - Terminals 1 and 2, open 24 hours a day. The SkyLine train leaves every 2-3 minutes and connects concourse B of Terminal 1 with concourses D and E of Terminal 2. In addition, there are courtesy shuttles that depart every 10 min. from in front of the terminals.
Annual passenger traffic: 64,5 million passengers went through it in 2017.
Tel: +49 180 6372 4636. There are information counters on levels 1, 2 and 3 of concourse B, in Terminal 1, and on level 2 of concourse D/E, in Terminal 2. Throughout the enclosure there are also touch screens with information in several languages. On the Arrivals level of Terminal 1 there is also a visitor center, available from 6:00 am to 10:00 pm.



The airport is located 12 km (8 miles) southwest from the city.

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Car rental offices are located on level 0, concourse A, in Terminal 1, and on level 2, concourse D, in Terminal 2.

Avis/Budget (Tel +49 696 902 7771 - 6:00 am to 0:00 am)
Buchbinder/Global (Tel +49 696 500 7120 - 6:00 am to 11:00 pm)
Enterprise/National/Alamo (Tel +49 696 971 5290 - 6:00 am to 11:00 pm)
Europcar/Interrent (Tel +49 6969 7970 - 6:00 am to 0:30 am)
Hertz/Dollar/Thrifty (Tel +49 696 959 3244 - 6:00 am to 0:00 am)
Sixt (Tel +49 180 666 6666 - Mondays through Fridays from 5:00 am to 0:00 am, weekends from 6:00 am to 0:00 am)

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The airport has banks (6:00 am to 10:00 pm), currency exchange bureaus (24 hours a day), ATMs, postal, fax and mobile phone services, VIP lounges, work and charging stations, and free Wi-Fi access. In front of Terminal 1 there is a conference center with ample business and meeting facilities.

Food and Drinks

- Inside both terminals you can find a large variety of restaurants, fast food outlets, coffee shops and bars. Hermann's Mobil, Mayer's Bar, McCafé, McDonald's, Mondo, Mondo Bianco, Mondo Caffè Bar, Mondo MobilQuicker's and Scoom are open 24 hours a day.


- Duty-free goods in the Departures Halls, in addition to convenience stores, books, newsagents, fashion and accessories, sweets, souvenirs, electronics, jewellery, toys, flowers.


- Trolleys available for €1.00 near the check-in counters, the baggage reclaim area and the car parks. Luggage storage and secure wrapping on level 1 of concourse B (24 hours a day), between concourses B and C on level 2, and in concourse D of Terminal 2, from 6:00 am to 10:00 pm (Tel +49 696 907 2860). Lost and found office on level 0 of concourse A, open from 8:00 am to 6:00 pm (Tel +49 696 906 6359).
Other Services- Spas, pharmacies, beauty parlour, hairdresser's, prayer rooms, pet hotel, smoking lounges, showers, children's play areas, baby changing facilities, cinema, games room, medical and dental clinic, travel agencies, laundry, yoga rooms.



- Stops are found in front of the Arrivals level of Terminal 1 and level 2 of Terminal 2. There are several services from RMV (Tel +49 692 424 8024). Journey time to the city centre is around 25 minutes and the fare is €4.65.
Lufthansa (Tel +49 615 2976 9099) provides transportation to and from Strasbourg, Kaiserslautern and Saarbrücken.
The AirLiner from HEAG mobiBus (Tel +49 615 1709 4115) links both terminals with Darmstadt Station in approximately 30 min., with a cost of €3.80.
BOHR (Tel +49 654 350 190) offers travels to Hahn (€19.00) and Luxembourg (€34.00) airports
Flixbus (Tel +49 303 0013 7300) provides low cost trips throughout the country. Stop is in Terminal 1, P36. Further information


- The airport has a station for regional trains on level 0 of Terminal 1, and another one for long-distance services on floor 3 of the AIRail station. Lines S8, S9, 21, 55 and 75 from RMV (Tel +49 692 424 8024) run to Frankfurt's central station. The trip takes 15 minutes and tickets cost €4.65. Other destinations include Alzey, Mainz, Baumholder, Saarbrücken, Koblenz, Neunkirchen, Hanau, Aschaffenburg, Würzburg, Offenbach, Rüsselsheim, Wiesbaden, Kelsterbach.
Deutsche Bahn (Tel +49 180 610 1111) operates trains to different locations within Germany and throughout Europe, such as Amsterdam, Brussels, Vienna and Zurich.


- Cabs available around the clock outside both terminals and the long-distance train station. Travel time to the city centre is 20-30 minutes, depending on traffic.


Inside the airport grounds are situated some hotels: Sheraton Frankfurt Airport Hotel & Conference Center (Tel +49 696 9770), Hilton Garden Inn Frankfurt Airport (Tel +49 694 500 2500), Hilton Frankfurt Airport (Tel +49 692 601 2000). You can also find many options nearby, some of them with complimentary shuttle services. Park Inn by Radisson Frankfurt Airport Hotel (Tel +49 699 002 760), Steingenberger Airport Hotel (Tel +49 696 975 2426), Meininger Hotel Frankfurt/Main Airport (Tel +49 699 579 7965), Hotel NH Frankfurt Airport (Tel +49 6107 9380), Hotel Zum Taubengrund (Tel +49 610 790 260), Holiday Inn Frankfurt Airport (Tel +49 698 740 7950), MOXY Frankfurt Airport (Tel +49 699 675 9119).


There are numerous parking options for short and long stays. More information: Tel +49 696 907 9437. Rates and reservations

Terminal Parking - Covered car parks located next to Terminal 1 (P2, P3) and Terminal 2 (P8, P9).
Business Parking - Extra-wide spaces with easy access to the check-in area, in front of Terminal 1.
Holiday Parking - Long-term area with complimentary shuttle service to the terminals.
Short-term Parking - With direct access to the Arrivals and Departures Halls of both terminals. The first 10 minutes have no charge.
Drop-off Area - Short-term sectors directly opposite the terminals. The first 10 min. are free.


Passengers requiring special assistance should contact their airline or travel agency at least 48 hours before their arrival. Facilities include ramps, elevators, automatic doors, adapted restrooms and telephones, and reserved parking spaces. In concourse B there is a check-in area from Lufthansa dedicated to children travelling alone. They will be escorted by the staff from the corresponding airline from the check-in area to the departure gate, and from the baggage reclaim hall to the exit.

Latest updates: September, 10, 2018
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