Passenger guide: data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status.
Luis Muñoz Marín International Airport, opened on May 22, 1955, serves the island of Puerto Rico and is the most important in the Caribbean. It operates with numerous international destinations in the Caribbean, North America, Panama, Colombia and Europe.
Official Website: aeropuertosju.com
Number of Terminals - 4 - Terminals A, B, C and D. Open 24 hours a day and located within walking distance of each other.
Annual passenger traffic: 8.4 million passengers went through it in 2017.
Tel: +787 253 2329. E-mail: [email protected] The information center is found in Terminal D and operates from 6:00 am to 6:00 pm. Tourist offices on levels 1 and 2 of Terminal C (Tel +1 800 866 7827).
The airport is located in the town of Carolina, 5 km (3 miles) southeast from the city of San Juan.
Car rental desks are located on the first floor of the multi-storey car park.
Alamo/National (Tel +787 791 1805 - 24 hours a day)
Allied/EZ (Tel +787 791 1465 - 24 hours a day)
Avis (Tel +787 253 5930 - 24 hours a day)
Budget (Tel +787 791 0600 - 24 hours a day)
Charlie Car Rental (Tel +787 728 6555 - 24 hours a day)
Enterprise (Tel +787 253 3722 - 24 hours a day)
Hertz (Tel +787 791 0840 - 24 hours a day)
Popular Auto (Tel +787 257 4848 - 8:00 am to 5:00 pm)
Sixt/United/NU/U Save (Tel +787 791 4996 - 8:00 am to 8:00 pm)
Target (Tel +787 783 9901 - 7:00 am to 10:00 pm)
Thrifty (Tel +787 253 5930)
The airport has ATMs, bank, plugs for electric devices and pre-paid Wi-Fi access. The Avianca operated by Global Lounge is located at the entrance of Terminal C, on the third floor, and opens from 4:30 am to 8:00 pm; it has computers, refreshments, drinks, Wi-Fi, TV, air conditioning, newspapers and magazines, telephones, fax (accessible with Priority Pass, Lounge Club, Diners Club, United Club or Air Canada Maple Leaf Club membership, executive class passengers from Avianca, LifeMiles Gold or Diamond, first or business class passengers from Star Alliance or Star Alliance Gold airlines, through online booking or by paying at the door - USD32.00).
Food and Drinks- Restaurants, bars, fast food outlets and coffee shops on the Departures level and check-in areas.
Shopping- Mainly located on the second level of the terminals, there are duty-free shops, convenience stores, souvenirs, clothing, electronics.
Baggage- Porters around the clock at the entrance of every terminal, Arrivals areas and baggage reclaim halls. Left luggage service on the second level of Terminal D (Tel +787 791 3371). Secure wrapping on the second floor of terminals A, B and C. The lost and found office is handled by the police headquarters, situated on the Arrivals level of concourse E and available from Monday to Friday between 8:00 am and 4:00 pm (Tel +787 791 0098).
Other Services- Chapel, shoeshines, beauty parlour.
Bus - There are stops from AMA (Tel +1 787 294 0500) on the Departures level of terminals A and D. Line E40 travels to Mall of San Juan and Piñero Station from Monday to Friday between 5:00 am and 7:30 pm and weekends from 6:00 am to 7:30 pm, with a frequency of 30 minutes. Buses D53 and T5 run to Covadonga Terminal, stopping at Isla Verde Mall and Old San Juan (Mondays through Fridays from 5:00 am to 8:45 pm, Saturdays from 6:00 am to 7:30 pm).
Taxi - Ranks are located on the Arrivals level of terminals A and B and cabs operate with fixed rates. Extra charges are applied between 10:00 pm and 6:00 am. The trip to the city centre takes between 30 and 40 minutes. Fares
There is a 24-hour multi-storey car park next to the terminals, with spaces for short- and long-term stays. The first 15 minutes are free of charge. Automatic payment machines are available on the first and second levels, the elevators area and the connecting hallway to Terminal D. There is also a free area for temporary parking (up to 45 minutes) next to Terminal A. More information: Tel +787 791 4015. Prices
There are ramps, elevators, people movers for passengers with reduced mobility, adapted toilets and telephones, and dedicated parking spaces. Most airlines can provide a service for minors travelling alone. Passengers requiring special assistance or wheelchairs are advised to notify their airline about their needs at the time of their booking.
Latest updates: October 15, 2018