Facilities at Hanoi airport (HAN)

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VIP areas, business and financial installations, food, luggage, shopping and miscellaneous facilities.

Vip Lounges and other services


NIA Business Lounge - Terminal 2, fourth floor, opposite gate 31. Available from 7:00 am to 11:30 pm. Variety of European and Asian food, drinks, workstations, computers, Wi-Fi, newspapers and magazines, showers, smoking area. Access: by paying at the door.

Vietnam Airlines Lotus Lounge - Above gate 28 of Terminal 2, open 24 hours a day. Snacks, telephones, smoking area, Wi-Fi, newspapers and magazines, TV, computers, drinks, showers. Access: with LotusMiles Gold or Platinum membership, business class passengers from Vietnam Airlines and SkyTeam airlines, SkyTeam Elite Plus members.


Facilities and other services

The airport has a bank, currency exchange bureaus, ATMs, VIP rooms, charging stations for mobile devices and Wi-Fi access with no charge.

Food and Drinks- There are coffee shops, fast food outlets and restaurants before and after the security checkpoint in both terminals.
Shopping- Duty-free shops on the first and third floors of Terminal 2, in addition to retailers selling souvenirs, gifts, books.
Baggage- Free trolleys available in the Arrivals and Departures Halls. Secure wrapping in the check-in area. Luggage storage on the second floor of the east wing of Terminal 2 (Tel +84 435 876 599). In case of missing luggage, contact the security department (Tel +84 435 842 627) or the airport police (Tel +84 438 843 241).
Other Services- Baby changing room, children's playground, first aid clinics, drinking fountains.

Latest updates: May 24, 2018

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