Passenger guide - Narita Tokyo airport (NRT) 


Narita International Airport, opened on May 20, 1978, is the most important in Japan in terms of international traffic and the second busiest in the country. It operates with domestic and international flights in Asia, Europe, Oceania, the Middle East, North America and Africa.

Official Website:
Number of Terminals - 3 - Terminals 1 and 2 for regular flights and Terminal 3 for low-cost flights, open 24 hours a day. A free shuttle bus links the terminals between 5:00 am and 10:30 pm, with 7-20 minute intervals.
Annual passenger traffic: More than 39 million passengers went through it in 2016.
Tel: +81 476 348 000. Information desks in several locations throughout the terminals. Tourist offices on the first floor of terminals 1 and 2, open from 8:00 am to 8:00 pm (Tel +81 476 303 383 / 345 877).


Narita airport is located next to the city of the same name, in Chiba Prefecture, 60 km (39 miles) to the east of Tokyo.

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Bus - There are several services to Tokyo and the surrounding area. Journey time to the city centre can be up to 90 minutes. Destinations include Tokyo Station, Ginza, Shiba, Shibuya, Shinjuku, Shinagawa, Toyosu, Kasai, Chofu, Haneda Airport, Tachikawa, Tama, TDR, Inage Kaigan, Kisarazu, Shisui, Matsudo, Yokohama, Totsuka, Hon-Atsugi, Nakayama, Saitama, Gunma, Tochigi, Ibaraki, Yamanashi, Shizuoka, Fukushima, Sendai, Nagano, Osaka, Niigata. The Airport Limousine Bus (Tel +81 336 657 220) provides a connection to Haneda Airport, with a travel time of around 2 hours.

Train - On level B1 of terminals 1 are 2 there are stations with different services. The Skyliner is a high-speed train that runs to Nippori in 35 minutes and to Ueno in 41 min., with three services every hour. The Access Express goes to the stations of Shin-Kamagaya, Higashi-Matsudo, Takasago, Aoto, Oshiage, Nippori and Ueno. The Keisei Main Line makes intermediate stops at Narita and Funabashi in its trip to downtown Tokyo, with additional stops at Takasago, Aoto, Nippori and Ueno. More information: Tel +81 570 081 160. Japan Railways (Tel +81 502 016 1600) operates the Narita Express to central Tokyo every 30 min., with a journey time of 53 min. Other stops include Shinagawa, Yokohama, Totsuka, Ofuna, Shibuya, Shinjuku, Takao, Ikebukuro and Omiya. Airport Narita is a suburban service that follows the same route, but makes additional intermediate stops, taking 80 min.

Taxi - Ranks are found in front of the first floor of the terminals and there are vehicles with meters or fixed prices. The trip to the city centre takes around 90 minutes, depending on traffic. More information: Tel +81 476 348 755 / 329 516.

Public transport timetables and fares


Car rental offices are located on the first floor of terminals 1 and 2. Nippon (Tel +81 476 320 601), Nissan (Tel +81 476 338 623), Orix (Tel +81 476 405 885), Times Car Rental (Tel +81 476 303 318), Toyota (Tel +81 476 321 020).


The airport has banks, ATMs, currency exchange bureaus, postal, fax, copying and mobile phone services, VIP lounges, charging stations, public telephones, internet kiosks and Wi-Fi access free of charge. On the fifth floor of Terminal 1 there is a business center with several services.

Food and Drinks- Regional and international restaurants, fast food outlets, coffee shops and bars scattered throughout the enclosure. Yoshinoya, on the second floor of Terminal 2, is open 24 hours a day.
Shopping- There is a wide range of options, with duty-free shops, convenience stores, souvenirs, accessories, fashion, books, press, jewellery, cosmetics, electronics, toys.
Baggage- Secure wrapping on the fourth floor of Terminal 1 and the third level of Terminal 2. Lockers on floor 1 and 4 of Terminal 1, on levels B1 and 3 of Terminal 2, and on the second floor of Terminal 3. Left luggage service on levels 1 and 4 of Terminal 1 (Tel +81 476 332 234 / 335 451 131 / 476 352 855), and on floors 1 and 3 of Terminal 2 (Tel +81 476 348 533 / 476 348 535 / 335 451 131 / 476 352 855), from 6:30 am to 10:00 pm. The lost and found offices operate Mondays through Fridays between 8:30 am and 5:00 pm (Tel +81 476 326 049 / 342 157).
Other Services- Medical clinics, hairdresser's, laundry, pet hotel, lottery, showers, massage chairs, beauty salons, prayer rooms, children's play areas, baby care facilities, smoking sectors, pharmacies.


There are short- and long-term facilities open around the clock and exclusive spaces for motorcycles. There are also charging stations for electric vehicles. More information: Tel +81 476 346 400. Rates

P1 & P5 - Located in front of Terminal 1.
P2 & P3 - Situated across from Terminal 2.


Passengers should inform their airline about any special needs at the time of their booking. Wheelchairs can be hired at the information counters. The enclosure has tactile flooring, adapted toilets, lowered telephones with Braille instructions, lifts, moving walkways, ramps, toilets for assistance dogs, audio guidance, accessible water fountains, electric vehicles for people transfer and reserved spaces in car parks P1, P2 and P5.


On the third floor of terminals 1 and 2 there are day rooms that can be hired by the hour. On the other hand, the Nine Hours Narita Airport (Tel +81 476 335 109) is found on level B1 of car park P2. Near the airport there are some international hotels that usually offer a free shuttle bus service for their guests. Reservation counters are available in the Arrivals areas. Narita Airport Rest House (Tel +81 476 321 212), Narita Tobu Airport Hotel (Tel +81 476 321 234), Hotel Nikko Narita (Tel +81 476 320 032), Marroad International Hotel Narita (Tel +81 476 302 222), Toyoko Inn Narita Kuko (Tel +81 476 330 451), Crowne Plaza Narita (Tel +81 476 331 311), Narita View Hotel (Tel +81 476 321 111), Hilton Tokyo Narita Airport (Tel +81 476 331 121), Narita Excel Hotel Tokyu (Tel +81 476 330 109).

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Latest updates: April, 19, 2017
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