Passenger guide - Surabaya international airport (SUB) 

 

Juanda International Airport, opened on December 7, 1964, serves the metropolitan area of Surabaya. It operates with domestic flights and international destinations in Southeast Asia.

Official Website: juanda-airport.com
Number of Terminals - 2 - Terminal 1 (domestic flights) and Terminal 2 (international flights), open from 3:00 am to 11:00 pm and connected through a shuttle service.
Annual passenger traffic: More than 19.4 million passengers went through it in 2016.
Tel: +62 312 986 200 (Terminal 1) / +62 312 986 700 (Terminal 2). Information desks on both levels of Terminal 1 and on the ground floor of Terminal 2.

 

The airport is located in East Java, in the city of Sidoarjo, 20 km (12 miles) to the south of Surabaya.

 
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Bus - DAMRI (Tel +62 218 583 131) operates different services from the airport: 1 - to Purabaya Station, where you can make connections to other destinations, such as Malang and Probolinggo; 2 - to Tanjung Perak; 3 - runs to Bunder Gresik Station.

Taxi - Metered cabs are available outside the terminals. On the Arrivals level there are counters where you can book a trip for a fixed price: Rahayu Wira Abadi (Tel +62 318 670 086), Prima-Wing Taxi (Tel +62 318 688 409), Ayu Indah (Tel +62 857 5538 2478), Arifin Sidayu Taxy (Tel +62 318 688 533 / 811 342 4282), Prima Trans (Tel +62 318 675 432), Pelangi Bima Sakti (Tel +62 851 0023 0568), Sang Bima Sakti (Tel +62 822 4444 5858).

 

There are car hire services from companies Avis (Tel +62 851 0300 0162) and Golden Bird (Tel +62 313 310 0293) in the Arrivals Hall of Terminal 1.

 

The airport has currency exchange bureaus, ATMs, VIP lounges, charging stations for mobile devices, public telephones, internet kiosks and free Wi-Fi access.

Food and Drinks- Inside the terminals there are restaurants, fast food outlets and coffee shops.
Shopping- Duty-free items in the Departures Hall of Terminal 2, souvenirs, local goods, handicrafts, sweets, toys, clothing, perfumes, newspapers and magazines, accessories, cosmetics, books. Convenience stores in the Arrivals Hall of Terminal 1.
Baggage- Secure luggage wrapping in the Departures area of Terminal 2, from 4:00 am to 9:00 pm (Tel +62 312 986 223). In case of missing luggage, head to the counter of the corresponding airline.
Other Services- Pharmacies, smoking areas, nursing rooms.

 

Outside the terminal buildings there are short- and long-term parking bays and exclusive spaces for motorcycles. Fees

 

Facilities include elevators, reserved parking spaces close to the terminals and adapted toilets. Inform your airline about your particular needs at the moment of your booking.

 

Inside Terminal 1 is found the Ibis Budget Surabaya Airport (Tel +62 318 688 115), while the Halogen Hotel (Tel +62 318 687 111) is located near Terminal 2. Other options nearby include: Hotel Sinar (Tel +62 318 667 351), New Cahaya Hotel (Tel +62 318 666 223), Hotel Kemuning (Tel +62 318 681 271), Hotel Mandiri (Tel +62 318 670 694), Hotel Walan Syariah (Tel +62 318 666 008), Istana Permata Juanda (Tel +62 318 533 545), Santo Guest House (Tel +62 318 673 499), Pondok Rizky (Tel +62 851 0450 5060).

 
 
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Latest updates: April, 19, 2017