Passenger guide - Nairobi airport (NBO) 

Data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status.

Jomo Kenyatta International Airport, opened on March 9, 1958, is the largest in Kenya and serves not only the capital, but the whole country. It operates with domestic and international flights to destinations in Africa, Europe, the Middle East and Asia.

Official Website:
Number of Terminals - 2 - Terminal 1 (domestic and international flights) and Terminal 2 (low-cost flights). Open 24 hours a day. Terminal 1 is divided into several units (1A, 1B, 1C, 1D), connected to a central building via covered walkways and to Terminal 2 through free shuttles.
Annual passenger traffic: More than 7 million passengers went through it in 2016.
Tel: +254 206 822 111 / 611 000 / 612 000. There are information desks in each unit and in the Arrivals Hall.



The airport is located 18 km (11 miles) to the east of the city of Nairobi.

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Car rental desks from Avis (Tel +254 731 663 000 - 24 hours a day) and Sixt (Tel +254 724 001 111 - 8:00 am to 8:00 pm) are found in the main Arrivals Hall.

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The airport has currency exchange bureaus, banks, ATMs, post office, VIP lounges, mobile phone services and free Wi-Fi access for 15 minutes. The Panari Hotel is the closest with conference facilities.

Food and Drinks- Scattered throughout the enclosure are restaurants, coffee shops, bars and vending machines.
Shopping- There are several stores, including duty-free shops, tobacco, liquor, cosmetics, souvenirs, clothing, jewellery, books, electronics.
Baggage- Free trolleys in the Arrivals and Departures Halls. Secure luggage wrapping in the check-in area. For enquiries about left luggage services and lost property, contact any of the information desks.
Other Services- First aid clinic, pharmacy, children's playground, prayer room, smoking lounge.


Bus - Line 34 travels every 20 minutes to the city centre, stopping at the Hilton and Ambassador hotels. It operates from 6:00 am to 9:00 pm and journey time is about 45 min. There are also Citi Hoppa minibuses to and from the city.
Riverside Shuttle (Tel +254 722 328 595; Fares) operates between Nairobi, Arusha and Moshi, in Kilimanjaro, Tanzania, and stops at the airport. The trip must be booked in advance.

Taxi - Official operators include Jatco Taxis (Tel +254 725 280 000), Nairobi Airport Cabs (Tel +254 722 324 421), Kenatco Taxis (Tel +254 705 780 016) and New Jambo Taxis (Tel +254 737 070 474). Ranks are located outside the Arrivals Hall and there is a counter to hire a cab for a fixed price at the entrance. The trip to downtown Nairobi takes 20-30 minutes, depending on traffic.


There are no hotels inside the airport. Some of the nearest accommodations are: Airport View Plaza Hotel (Tel +254 738 510 802), Nairobi Airport Hotel (Tel +254 789 300 000), Winstonia Hotel (Tel +254 720 906 685), Seasons Airport Hotel (Tel +254 718 250 890), Emerald Homestay (Tel +254 724 557 719), Opal Homestay (Tel +254 722 422 632), The Pebble Hotel (Tel +254 729 549 919), Nairobi Airport Resthouse (Tel +254 722 171 482), Airport Landing Hotel (Tel +254 710 777 888), La Palms Hotel (Tel +254 707 993 542).


The enclosure has parking spaces for short and long terms. Rates

P1, P3, P6, P8 - Short-term areas.
P5 - Long-term parking.


Facilities are basic and include adapted toilets. Passengers with special needs are advised to contact their airline at least 72 hours prior to their travel. More information: Tel +254 705 429 000.

Latest updates: June, 04, 2018
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